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RIDGLO SUPPORT

Frequently Asked Questions

What is the difference between 1080P and 4K?

1080P is ideal for everyday riding and commuting. 4K Pro is built for sharper footage, content creation and adventure recording.

Can I connect it to my phone?

Yes. Use the app to download photos and videos and share them to social media.

Can I listen to music?

Yes. Bluetooth audio lets you listen hands-free while riding.

How long does shipping take?

Orders are normally processed within 1–3 business days. Estimated transit time is 3–7 business days for the United States and 7–15 business days for Mexico. Remote areas may take longer.

What is the return policy?

You may request a return within 30 days of receiving your order. Items must be unused, in their original condition and packaging, with proof of purchase. Contact us before sending any item back.

How can I contact Ridglo?

Use our Contact Us page, email ridgloofficial@outlook.com, or call (626) 701-6817. Support hours are Monday–Sunday, 9:00 AM–6:00 PM (UTC+8).

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